{"id":106847,"date":"2022-08-02T13:17:25","date_gmt":"2022-08-02T10:17:25","guid":{"rendered":"https:\/\/3dmorphlab.com\/faqs\/"},"modified":"2022-08-02T13:26:00","modified_gmt":"2022-08-02T10:26:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/3dmorphlab.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

[vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”4\/6″][vc_custom_heading uncode_shortcode_id=”148320″]FAQs[\/vc_custom_heading][vc_accordion sign=”plus”][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What material are items made of?” tab_id=”1659435034-1-43″][vc_column_text uncode_shortcode_id=”335226″]Our products are 3D printed from PLA (polylactic acid), which is a biopolymer synthesized from renewable organic sources such as corn starch. The material is 100% recyclable and biodegradable as well as non-toxic to humans and the environment.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Are the products suitable for small children?” tab_id=”1659435034-2-98″][vc_column_text uncode_shortcode_id=”846785″]Our 3D printed products are suitable for all age groups. Some of them contain fine and detailed particles, but this is explicitly mentioned in their description. We advise you to open the product you liked and look at the “additional information” section. <\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”You have not contacted me to confirm the order. What do you I do?” tab_id=”1659435185269-2-4″][vc_column_text uncode_shortcode_id=”201552″]If you have paid with card, no confirmation of your order is required. If you have selectedthe “pay on delivery” option, you will receive a call and\/or email from us. If you have not received a phone call, it is likely that you have entered a wrong phone number when placing your order and we cannot reach you. In this case, we have sent you an email at the time of placing your order. Check your mail and reply back to us with the correct contact details. <\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”Do you ship to other countries outside Bulgaria?” tab_id=”1659435211538-3-10″][vc_column_text uncode_shortcode_id=”245289″]Yes, we ship to a total of 21 European countries including: Austria, Belgium, Germany, Greece, Denmark, Estonia, Spain, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Hungary, Finland, France, Sweden.
\nBut we are constantly expanding our list of available countries. You can sign up to our newsletter to receive latest news.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What are the conditions for free shipping?” tab_id=”1659435245587-4-10″][vc_column_text uncode_shortcode_id=”858974″]All orders, including products with a total value of over BGN 50 after applied promo codes and discounts, receive free delivery on the territory of Bulgaria. All orders including products with a total value of more than \u20ac75 after applied promo codes and discounts receive free delivery within the territory of the above-mentioned European Union countries. You can get exact information about the shipping cost in the checkout after selecting a specific shipping method. Free shipping thresholds may vary depending on time of year, location and\/or marketing campaigns involving promotions related to free shipping terms.<\/span>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”How can I return an item?” tab_id=”1659435284332-5-5″][vc_column_text uncode_shortcode_id=”281162″]Click here for additional information on our return policies<\/a>. <\/span>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”4\/6″][vc_custom_heading uncode_shortcode_id=”148320″]FAQs[\/vc_custom_heading][vc_accordion sign=”plus”][vc_accordion_tab gutter_size=”2″ column_padding=”2″ title=”What material are items made of?” tab_id=”1659435034-1-43″][vc_column_text uncode_shortcode_id=”335226″]Our products are 3D printed from […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-106847","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t